Payment Policy

This Payment Policy explains how payments are processed when you make a purchase on our website and ensures full transparency for a safe and seamless shopping experience with Siya Panacea.

1. Accepted Payment Methods

To make your shopping experience convenient and secure, Siya Panacea accepts multiple trusted payment methods through authorized payment gateways. Available options are displayed during checkout.

2. Secure Payment Processing

Your security is our top priority. All transactions on siyapanacea.com.au are processed through PCI DSS-compliant payment gateways using SSL encryption.

Siya Panacea does not store your full credit or debit card details on our servers.

3. Payment Authorization

When you place an order, your selected payment method is charged immediately.

Orders are processed only after successful payment authorization. If a transaction fails or is declined, please contact your bank or card provider for further assistance.

4. Pricing Policy

• All prices displayed on our website include Goods and Services Tax (GST), where applicable.
• Product prices, promotions, offers, and discounts are subject to change without prior notice.
• In the event of a pricing error, Siya Panacea reserves the right to cancel or adjust the order after notifying the customer.

5. Payment Confirmation

Once your payment is successfully completed, you will receive a confirmation email containing:

• Your order number
• Transaction summary
• Estimated delivery details

Please retain this email as proof of payment and for future order reference.

6. Refunds & Returns

If your order is cancelled, returned, or refunded in accordance with our Returns & Refund Policy, the amount will be credited back to your original payment method.

Refunds are typically processed within 5–10 business days, depending on your payment provider.

7. Fraud Prevention

To protect against fraudulent transactions, Siya Panacea reserves the right to verify customer details before processing certain high-value or suspicious orders.

If additional verification is required, our customer support team will contact you directly.

8. Payment Support

If you experience any issues during checkout or payment, please contact our support team at admin@siyastore.com.

Thank you for shopping with Siya Panacea — secure payments, seamless experiences.